Returns and Exchanges
Our goal is to provide 100% satisfaction with your purchase. We stand by the quality of our products. Should you for any some reason be dissatisfied with your purchase, we will issue a refund to your credit card or exchange an unsatisfactory product for another one.
In order that we may provide you with the best possible service please follow these guidelines:
- Products must have been purchased directly from Luksus Cosmetics our website or by telephone 225 756 7010.
- Products must be returned within 15 days of order date
- Please include order number#, name, email address, phone number and your reason for returning the product.
- We cannot accept returns of overly used products.
- Shipping and handling charges are non refundable
- Products specified as non-returnable cannot be returned
Return or exchanges should be shipped to:
Dr.Lili Fan Probiotic Skincare
6940 North Merchant Court
Baton Rouge, LA 70809
For further information you can also email us at: